Privacy policy

Privacy Policy

Last Updated: April 30, 2025

At VAYAS LIFEGENIX PRIVATE LIMITED (“Vāyas Life,” “we,” “us,” or “our”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase on vayas.life (the “Site”) or otherwise interact with our products, services, or communications (collectively, the “Services”).

By using our Services, you agree to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with our practices, please discontinue use of our Site and Services.

1. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. When we do, we will post the updated version here and revise the “Last Updated” date above.

2. Information We Collect

a. Information You Provide Directly

We may collect personal information that you voluntarily share with us, such as:

  • Contact Details: Name, address, email, and phone number.

  • Order Information: Billing/shipping addresses, payment confirmation, and transaction details.

  • Account Information: Username, password, and security details.

  • Customer Support: Any messages, feedback, or information you share through our contact forms or support channels.

Note: You can choose not to provide certain information, but doing so may limit your ability to use specific features or services.

b. Information Collected Automatically

When you use our Site, we automatically collect certain data (“Usage Data”) through cookies and similar technologies, including:

  • IP address, browser type, and device information.

  • Pages viewed, links clicked, and time spent on the Site.

  • Network connection and referral data.

c. Information from Third Parties

We may receive additional data from trusted partners and service providers, such as:

  • Shopify, which powers our online store.

  • Payment processors, for order fulfillment and transaction verification.

  • Analytics and advertising partners, who help us understand and improve user engagement.

3. How We Use Your Information

We use your personal data to:

  • Provide Services & Fulfill Orders: Process payments, manage accounts, and deliver products.

  • Communicate with You: Send updates, confirmations, and customer support responses.

  • Marketing & Promotions: Share personalized offers, newsletters, and relevant product recommendations.

  • Improve and Secure Services: Detect fraud, enhance functionality, and ensure the safety of our users and systems.

You can opt out of marketing communications at any time by clicking “unsubscribe” in our emails.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze site performance.
For detailed information about cookies used through Shopify, please visit: Shopify Cookie Policy.

You may adjust your browser settings to block cookies, though this may impact some site functionalities.

5. How We Share Information

We may share your personal information only in the following situations:

  • With Service Providers: To help us operate our business (e.g., payment gateways, delivery partners, analytics).

  • With Business Partners: For joint promotions or collaborations (subject to their own privacy policies).

  • For Legal or Safety Reasons: When required by law, court order, or to protect our legal rights.

  • In Business Transfers: In connection with mergers, acquisitions, or restructuring.

We do not sell your personal data.

6. Data Security and Retention

We use administrative, technical, and physical safeguards to protect your data. However, no system is completely secure.
We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for data processing.

  • Request a copy or transfer of your information (data portability).

  • Restrict or object to certain types of processing.

To exercise these rights, contact us at vayaslifegenix@gmail.com.
We may verify your identity before fulfilling your request.

8. Children’s Privacy

Our Services are not directed toward children, and we do not knowingly collect personal data from minors. If you believe a child has shared personal information with us, please contact us for deletion.

9. International Data Transfers

Your data may be transferred and processed outside your home country, including in locations where privacy laws may differ. We ensure such transfers are conducted under appropriate legal safeguards, such as Standard Contractual Clauses (SCCs).

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please reach out to us:

📧 Email: vayaslifegenix@gmail.com
🏢 Address: 1, Sidhivinayak Apartment, Behind Burkule Hall, Ambad Link Road, Nashik, Maharashtra 422010, India